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Cost explosion for existing customers

Peter M. Färbinger-September 15, 2022-1 comment
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Peter M. Färbinger, E3 Magazine

Peter M. Färbinger, Publisher and Editor-in-Chief E3 Magazine DE, US and ES (e3mag.com), B4Bmedia.net AG, Freilassing (DE), E-Mail: pmf@b4bmedia.net and Tel. +49(0)8654/77130-21

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1 comment

  • Volker Schnittler
    3 years ago

    Dass IT die Effizienz von Geschäftsprozessen verbessern soll ist wichtig festzustellen. Wenn demgegenüber Preiserhöhungen für das bereitstellen der IT eingefordert werden, sollte man erwarten dürfen, dass der Nutzen der Softwarelösungen höher ist als der Unterschied zwischen altem und neuen Preis für die Nutzung der betreffenden Dienste. Diese Nutzensteigerung ist jedoch nicht erkennbar und damit bleibt der Eindruck, dass lock in Mechanismen für die Übervorteilung der Kunden genutzt werden.

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