SAP-Solution: Big Data Analytics

Personal data rightly deserves a high level of protection. The situation becomes difficult in multi-level application environments (such as SAP). There, this data may only be stored on the production system. But how can realistic tests be carried out in test environments without real data?

AI promises more efficient and faster operations through a higher level of automation - also in customer service. This guest article shows how humans and machines will work together in the contact center in the future.

With regard to the digital transformation, many German companies are acting cautiously, according to a recent Lünendonk study. However, in order to remain competitive, the development of new business models is essential.

It is astonishing that classic business intelligence is still a top issue. This becomes clear when it comes to investment planning and management reporting. Some companies still haven't mastered the BI trade. How then do they intend to introduce Big Data processes and use them meaningfully?