SAP solution: C/4

The latest release of the field service management suite offers optimizations in the mobile solutions as well as in the deployment planning. With the app, technicians can create new messages directly on site and edit captured images.

Back at Sapphire 2019, SAP emphasized the importance of data to the future of enterprise software in general and the transformation to S/4 and C/4 in particular. Here's the concept SAP's existing customers should follow.

There was a Sapphire, on the occasion of which SAP both put the primacy of CRM in the room and at the same time announced the coming claim to leadership in the CRM market with C/4.

Orbis and Data Migration International (DMI) have agreed on a partnership around S/4 Hana.

You could accuse me of naivety in calling for security, planning reliability and dependability in the current situation. But I think planning security is more important now than ever, don't you? SAP owes answers.

In sales, Beumer has made great progress towards standardized processes across all locations.

At the turn of the year, I was skiing with my wife in Austria, at Nassfeld in Carinthia. One evening I watched the Austrian TV slapstick "Wir sind Kaiser" again. But our SAP is in no way inferior to the funny Austrians!

The Hana and S/4 transformation is preordained for almost all existing SAP customers. In theory, there is nothing to be said against this version change. In practice, however, many individual challenges and options arise. SAP has provided a solid framework and generic tools for a successful transfer. In detail, SAP partner Data Migration International knows how to prepare the existing ERP systems for the release change...

Big data, artificial intelligence, facial recognition technology and eye tracking have the power to completely transform retail as we know it. We are currently experiencing a new age of personalization. The time has come for deep retail.

An ERP solution is expected to provide transparency, clear workflows, and the control and optimization of operational processes. SAP has other solutions to satisfy customers' hunger and not drive them into other people's kitchens.

But which one is the right one for your own business model and meets the framework conditions? The new SAP product suite is complex and every company is different. Therefore, a clear and comprehensible evaluation of the different variants is needed.

An SAP Capital Markets Day is held every February in New York City. This year, there is to be a second meeting. Why all the hustle and bustle? SAP is not a seasonal business. You think in decades, right?