SAP-Solution: customer service

The long-standing partnership with SAP was extended. The expansion of the partnership between SAP and Wirecard was triggered by the launch of the Wirecard Extension for SAP Commerce.

The aviation company Diehl Aerospace has set up a new customer support center in Singapore. This required a dedicated IT environment. New processes had to be defined and a suitable SAP template designed and rolled out within just seven months.

Walldorf-based software manufacturer Mobisys presents new features of the MSB product line.

In the past, when Customer Relationship Management (CRM) was still called Computer Aided Sales (CAS) or Sales Information System (VIS), many projects failed because IT alone was responsible for a project. This distribution of roles has changed.