SAP-Solution: Rimini Street

When SAP customers talk about maintenance and service fees, it's less and less about absolute numbers and more about how, where and for how long. Continuity and security count more than a few saved euros. An interview with Mark Smith, CEO of Support Revolution.

SAP CEO Bill McDermott and CFO Luka Mucic now have to unpack their golden parachute for the second time in SAP's history after 2015.

CA Austria chief: Russia challenge, Rimini Street gains Gartner analyst, Marketo brings on SAP chief digital marketing officer and some other personnel changes can be found in our staff news.

SEP has received Techconsult's PUR-S 2018 award as a "High Performer" for Backup and Recovery.

What was considered impossible for a long time is now commonplace. The maintenance fee can be reduced through negotiations with SAP. The Axel Susen trick is applied, this time with the Rimini Street lever. Or one does without maintenance - then there are also no problems with indirect use.

Sympatex, the world's leading manufacturer of high-tech functional materials, sources SAP maintenance services for its ERP deployment from third-party provider Rimini Street. E-3 spoke with CIO Hasso Ercelebi about the reasons for turning its back on vendor support and relying on Rimini Street, as well as the experience gained with the global SAP third-party maintenance provider.

Sympatex, the world's leading manufacturer of high-tech functional materials, sources SAP maintenance services for its ERP deployment from third-party provider Rimini Street. E-3 spoke with CIO Hasso Ercelebi about the reasons for turning its back on vendor support and relying on Rimini Street, as well as the experience gained with the global SAP third-party maintenance provider.

Third-party maintenance, as offered by Rimini Street for ten years, has potential for SAP legacy customers. Gartner speaks of an option and possibilities that IT managers are not yet aware of.