{"id":118287,"date":"2022-10-12T10:00:00","date_gmt":"2022-10-12T08:00:00","guid":{"rendered":"https:\/\/e326.greatsolution.dev\/?p=118287"},"modified":"2024-01-19T14:47:35","modified_gmt":"2024-01-19T13:47:35","slug":"respect-must-be-earned","status":"publish","type":"post","link":"https:\/\/e326.greatsolution.dev\/en\/respect-must-be-earned\/","title":{"rendered":"Respect must be earned"},"content":{"rendered":"

SAP's mishap<\/h2>\n\n\n\n

The figures for the second quarter are not bad. The Current Cloud Backlog exceeded 10 billion euros for the first time. More than 650 customers opted for S\/4 Hana in the second quarter. The total number of S\/4 Hana customers has thus increased by 15 percent to around 20,000 compared with the same period last year. Of these, over 14,500 have already gone live. In the second quarter, over 60 percent of the S\/4 customers acquired were new customers. Revenues in the Qualtrics segment grew to 330 million euros. The continued strong growth was due to stable contract renewal rates and extensions.<\/p>\n\n\n\n

Thus, results remain slightly below expectations, but this is to be expected given macroeconomic challenges such as Russia's invasion of Ukraine. The conference call would have been a good opportunity to reassure investors, analysts and customers, but CEO Christian Klein apparently had a bad day.<\/p>

\"\"<\/a><\/div>\n\n\n\n

SAP vs. Cloud<\/h3>\n\n\n\n

The most burning topic was of course SAP's growth in the cloud and how this will develop. \"This quarter again shows that our strategy is resonating, even in an increasingly challenging external environment\"<\/em>Luka Mucic, Chief Financial Officer of SAP, said. \"We continued to deliver strong revenue growth, exceeding revenue expectations and increasing profitability in the cloud.\"<\/em> During the first few questions on the topic, Christian Klein also still appeared confident: \"Our cloud pipeline has increased - there is definitely stronger demand. [...] We are confident that our cloud growth will continue despite the macroeconomic challenges.\"<\/em><\/p>\n\n\n\n

\n
\n
\"Christian<\/figure>\n<\/div>\n\n\n\n
\n

<\/p>\n\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n\n

\"I would welcome it if analysts could value our growth in the cloud a little more. <\/em>“<\/p>\n\n\n\n

Christian Klein, Chief Executive Officer, SAP<\/p>\n<\/div>\n<\/div>\n\n\n\n

However, his mood seemed to deteriorate with each additional question on the subject. He seemed downright annoyed when asked about Qualtrics' business cycles: \"Qualtrics is doing well. We have embedded Qualtrics in our solutions. Qualtrics has accelerated its growth. [...] We see a shift in priorities, but no delay in projects. Completion cycles are not lengthening.\"<\/em><\/p>\n\n\n\n

Scott Russell, SAP's Head of Customer Success, who also participated in the conference call, still tried to put the CEO's answer in a better light: \"We are not just moving workloads, we are improving capabilities. We are very clear about what capabilities need to be delivered via the cloud. It's not about extending completion cycles, it's about improving capabilities. SAP is strong in good times, but SAP is even stronger in bad times.\"<\/em><\/p>\n\n\n\n

\n
\n
\"Scott<\/figure>\n<\/div>\n\n\n\n
\n

<\/p>\n\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n\n

“In good times, SAP is strong, but in bad times, SAP is even stronger.<\/em> “<\/p>\n\n\n\n

Scott Russell, Head of Customer Success, SAP<\/p>\n<\/div>\n<\/div>\n\n\n\n

The real mishap came with the penultimate question, which related to the medium-term forecast and an assessment of whether and when it would be revised again. This time, Christian Klein was audibly annoyed when he answered: \"I would like to see analysts value our growth in the cloud a little more. We've always said it's a three-year transformation, and it was clear from the start that the first two years would be difficult.\"<\/em><\/p>\n\n\n\n

Unjustified trouble<\/h3>\n\n\n\n

The overall impression left by Christian Klein in this conference call does not correspond to the image of an optimistic CEO that one usually gets at analyst conferences. The tone of the conference call could have been hopeful or placating. Instead, Klein sounded like a petulant child. His two fellow board members, Luka Mucic and Scott Russell, who kept the show up despite Klein, should be commended at this point; without them, things could have been much worse. Scott Russell's confident saying \"SAP is strong in good times, but SAP is even stronger in bad times\"<\/em> obviously does not refer to the CEO.<\/p>","protected":false},"excerpt":{"rendered":"

During the conference call to present SAP's results for the first half of 2022, CEO Christian Klein kept repeating: \"This was a good quarter for SAP.\" Whether he meant
\nIt remains to be seen whether the company wanted to convince the analysts or itself.<\/p>","protected":false},"author":38,"featured_media":118291,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"pmpro_default_level":"0","footnotes":""},"categories":[2,41721,161],"tags":[39],"coauthors":[19920],"class_list":["post-118287","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sap-nachrichten","category-mag-22-09","category-szene","tag-cloud","pmpro-has-access"],"acf":[],"featured_image_urls_v2":{"full":["https:\/\/e326.greatsolution.dev\/wp-content\/uploads\/2022\/10\/shutterstock_2145806807_Chitraporn_Nakorn.jpg",1000,450,false],"thumbnail":["https:\/\/e326.greatsolution.dev\/wp-content\/uploads\/2022\/10\/shutterstock_2145806807_Chitraporn_Nakorn-80x80.jpg",80,80,true],"medium":["https:\/\/e326.greatsolution.dev\/wp-content\/uploads\/2022\/10\/shutterstock_2145806807_Chitraporn_Nakorn.jpg",400,180,false],"medium_large":["https:\/\/e326.greatsolution.dev\/wp-content\/uploads\/2022\/10\/shutterstock_2145806807_Chitraporn_Nakorn-768x346.jpg",768,346,true],"large":["https:\/\/e326.greatsolution.dev\/wp-content\/uploads\/2022\/10\/shutterstock_2145806807_Chitraporn_Nakorn.jpg",1000,450,false],"image-100":["https:\/\/e326.greatsolution.dev\/wp-content\/uploads\/2022\/10\/shutterstock_2145806807_Chitraporn_Nakorn-100x45.jpg",100,45,true],"image-480":["https:\/\/e326.greatsolution.dev\/wp-content\/uploads\/2022\/10\/shutterstock_2145806807_Chitraporn_Nakorn-480x216.jpg",480,216,true],"image-640":["https:\/\/e326.greatsolution.dev\/wp-content\/uploads\/2022\/10\/shutterstock_2145806807_Chitraporn_Nakorn-640x288.jpg",640,288,true],"image-720":["https:\/\/e326.greatsolution.dev\/wp-content\/uploads\/2022\/10\/shutterstock_2145806807_Chitraporn_Nakorn-720x324.jpg",720,324,true],"image-960":["https:\/\/e326.greatsolution.dev\/wp-content\/uploads\/2022\/10\/shutterstock_2145806807_Chitraporn_Nakorn-960x432.jpg",960,432,true],"image-1168":["https:\/\/e326.greatsolution.dev\/wp-content\/uploads\/2022\/10\/shutterstock_2145806807_Chitraporn_Nakorn.jpg",1000,450,false],"image-1440":["https:\/\/e326.greatsolution.dev\/wp-content\/uploads\/2022\/10\/shutterstock_2145806807_Chitraporn_Nakorn.jpg",1000,450,false],"image-1920":["https:\/\/e326.greatsolution.dev\/wp-content\/uploads\/2022\/10\/shutterstock_2145806807_Chitraporn_Nakorn.jpg",1000,450,false],"1536x1536":["https:\/\/e326.greatsolution.dev\/wp-content\/uploads\/2022\/10\/shutterstock_2145806807_Chitraporn_Nakorn.jpg",1000,450,false],"2048x2048":["https:\/\/e326.greatsolution.dev\/wp-content\/uploads\/2022\/10\/shutterstock_2145806807_Chitraporn_Nakorn.jpg",1000,450,false],"trp-custom-language-flag":["https:\/\/e326.greatsolution.dev\/wp-content\/uploads\/2022\/10\/shutterstock_2145806807_Chitraporn_Nakorn.jpg",18,8,false],"bricks_large_16x9":["https:\/\/e326.greatsolution.dev\/wp-content\/uploads\/2022\/10\/shutterstock_2145806807_Chitraporn_Nakorn.jpg",1000,450,false],"bricks_large":["https:\/\/e326.greatsolution.dev\/wp-content\/uploads\/2022\/10\/shutterstock_2145806807_Chitraporn_Nakorn.jpg",1000,450,false],"bricks_large_square":["https:\/\/e326.greatsolution.dev\/wp-content\/uploads\/2022\/10\/shutterstock_2145806807_Chitraporn_Nakorn.jpg",1000,450,false],"bricks_medium":["https:\/\/e326.greatsolution.dev\/wp-content\/uploads\/2022\/10\/shutterstock_2145806807_Chitraporn_Nakorn.jpg",600,270,false],"bricks_medium_square":["https:\/\/e326.greatsolution.dev\/wp-content\/uploads\/2022\/10\/shutterstock_2145806807_Chitraporn_Nakorn.jpg",600,270,false],"profile_24":["https:\/\/e326.greatsolution.dev\/wp-content\/uploads\/2022\/10\/shutterstock_2145806807_Chitraporn_Nakorn-24x24.jpg",24,24,true],"profile_48":["https:\/\/e326.greatsolution.dev\/wp-content\/uploads\/2022\/10\/shutterstock_2145806807_Chitraporn_Nakorn-48x48.jpg",48,48,true],"profile_96":["https:\/\/e326.greatsolution.dev\/wp-content\/uploads\/2022\/10\/shutterstock_2145806807_Chitraporn_Nakorn-96x96.jpg",96,96,true],"profile_150":["https:\/\/e326.greatsolution.dev\/wp-content\/uploads\/2022\/10\/shutterstock_2145806807_Chitraporn_Nakorn-150x150.jpg",150,150,true],"profile_300":["https:\/\/e326.greatsolution.dev\/wp-content\/uploads\/2022\/10\/shutterstock_2145806807_Chitraporn_Nakorn-300x300.jpg",300,300,true]},"post_excerpt_stackable_v2":"

W\u00e4hrend der Telefonkonferenz zur Pr\u00e4sentation der SAP-Ergebnisse f\u00fcr das erste Halbjahr 2022 wiederholte CEO Christian Klein immer wieder: \u201eDies war ein gutes Quartal f\u00fcr SAP.\u201c Ob er damit
\ndie Analysten oder sich selbst \u00fcberzeugen wollte, sei dahingestellt.<\/p>\n","category_list_v2":"Community Nachrichten<\/a>, Mag 22-09<\/a>, Szene<\/a>","author_info_v2":{"name":"E-3 Magazine","url":"https:\/\/e326.greatsolution.dev\/en\/author\/e-3-magazin\/"},"comments_num_v2":"0 comments","_links":{"self":[{"href":"https:\/\/e326.greatsolution.dev\/en\/wp-json\/wp\/v2\/posts\/118287","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/e326.greatsolution.dev\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/e326.greatsolution.dev\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/e326.greatsolution.dev\/en\/wp-json\/wp\/v2\/users\/38"}],"replies":[{"embeddable":true,"href":"https:\/\/e326.greatsolution.dev\/en\/wp-json\/wp\/v2\/comments?post=118287"}],"version-history":[{"count":1,"href":"https:\/\/e326.greatsolution.dev\/en\/wp-json\/wp\/v2\/posts\/118287\/revisions"}],"predecessor-version":[{"id":137482,"href":"https:\/\/e326.greatsolution.dev\/en\/wp-json\/wp\/v2\/posts\/118287\/revisions\/137482"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/e326.greatsolution.dev\/en\/wp-json\/wp\/v2\/media\/118291"}],"wp:attachment":[{"href":"https:\/\/e326.greatsolution.dev\/en\/wp-json\/wp\/v2\/media?parent=118287"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/e326.greatsolution.dev\/en\/wp-json\/wp\/v2\/categories?post=118287"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/e326.greatsolution.dev\/en\/wp-json\/wp\/v2\/tags?post=118287"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/e326.greatsolution.dev\/en\/wp-json\/wp\/v2\/coauthors?post=118287"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}